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|
Symptom |
Probable Cause |
Solutions |
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| Cloudy Water |
Inadequate filtration/dirty filter |
Clean filter with a filter cleaner or degreaser. |
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Excessive oils/organic matter |
Shock the spa with “Potassium Peroxy Monosulfate". |
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Improper sanitation |
Increase sanitizer to recommended level. |
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High pH and/or high alkalinity |
Adjust pH; add “PH-DOWN”.
|
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Suspended particles/organic matter |
Use clarifier |
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Overused or old water |
Drain the spa, clean and refill. |
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| Water Odor |
Excessive Organics
Too many chloramines
bromamines - insufficient free
available chlorine |
Shock the spa with “Potassium Peroxy Monosulfate". |
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Improper sanitation |
Increase sanitizer level to recommended level. |
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Low pH |
Raise pH with “PH-UP”. |
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| Chlorine Odor |
Too many chloramines-insufficient free available chlorine |
Shock the spa with “Potassium Peroxy Monosulfate". |
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Low pH |
Adjust pH; raise pH with “PH-UP” |
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Musty Odor
|
Bacterial or algae growth |
Shock the spa. If problem is visible, draining and cleaning may be required. |
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| Foaming |
Buildup of body oils, lotion and chemicals resulting in soap or detergent |
Add defoamer, or drain and refill.
|
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Overused or old water |
Drain and refill. |
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Excessive organics |
Shock with “Potassium Peroxy Monosulfate". |
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|
|
Organic Buildup/
Scum Ring
Around The Tub |
Body oils and dirt |
Wipe off scum with a clean rag or use mild detergent. If needed, drain, refill spa, and adjust water. |
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Inadequate filtration |
Clean filter with a filter cleaner or degreaser. |
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Algae
|
High pH |
Shock with“Potassium Peroxy Monosulfate", adjust pH. |
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Low free chlorine/bromine |
Shock with“Potassium Peroxy Monosulfate", maintain sanitizer at recommended level. |
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|
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| Eye Irritation |
Low pH |
Raise pH with “PH-UP”. |
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Insufficient free available
chlorine/bromine |
Shock with “Potassium Peroxy Monosulfate". |
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|
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| Skin Irritation/Rash |
Unsanitary/polluted water. |
Maintain recommended sanitizer
residual at all times; superchlorinate. |
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Chlorine/bromine level too high
(above 5ppm FAC). |
Allow chlorine/bromine level to drop below 5 ppm before using spa. |
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|
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| Stains |
pH or total alkalinity too low. |
Adjust pH and total alkalinity; use
sequestering agent; drain and clean with appropriate product. |
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|
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| Scale |
High iron or copper in water
source.
|
Use sequestering agent for metals; adjust water |
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Too much calcium dissolved in
water pH. |
Adjust total alkalinity and pH levels by adding the appropriate sodium bisulfate product; with concentrated scale deposits, drain the spa, clean the liner (as outlined in Liner Clean Up), refill the spa and balance the water. |
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